Terms of Sale apply to all offers made by Alexander’s Fine Art, Inc., all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Order processing takes 7-14 business days. We do not process orders same day or on the weekends and holidays. There may be a delay in shipping, if the artwork needs to be signed by the artist.
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.
We are committed to quality products and your satisfaction is 100% guaranteed. To initiate a return, you must contact us within 48 hours of receipt for a full refund. Customer is responsible for any and all return shipment costs. Artwork and frame must be in original condition for a full refund. A store credit will be issued for any returns requested after the 5-day grace period. After 10 business days from date of sale, all sales are final. Custom or commissioned art sales are final. Original artwork, and select rare limited edition sales are final.
Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. If a typo of pricing is higher or lower than the correct price, we reserve the right to cancel the order, or refund the difference or request payment for the difference. Other recourse is cancellation of your order.
All artwork for which customer requests custom framing is subject to the stipulations of the return policy and the cost of framing will be deducted from the total refund or merchandise credit total.
All artwork is carefully handle and hand-packaged. Unframed canvases and lithographs will ship in a reinforced tube. Unframed cels may be shipped in a flat box.
We inspect each artwork before it is shipped. If for any reason, your artwork shows up in other-than-perfect condition, contact us within 48 hours of receipt and we will repair or replace framing and/or artwork at no additional charge.
Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
The offers by Alexander’s Fine Art, Inc., your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the State of California. The state or federal courts located in Alameda County, California will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.
Modification And Severability
Updated August 2015
If you have any questions call of email us at 877-577-4278 email: email@example.com